Genesys Multicloud CX

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  • 1.  A PM's Recommended Sessions for Xperience!

    GENESYS
    Posted 06-22-2021 15:25

    Hey Everyone,

    I got to catch up with @Ricardo Solano last week. If you don't know Ricardo, he is a PM for Genesys Engage and we have some great ideas for the rest of the year. We also discussed the upcoming Xperience conference and he wanted to recommend some breakouts for your consideration: 

    • Genesys Engage cloud Roadmap – Chris Horne, Lindsay Frazier, Mike Davies, Rob Marchand, Kimlan Do, Guruminder Singh, Lee Qiao. June 24th, 11:00 am – 11:30 am London time & PT ​
    • Did you know Genesys Engage can…? - Gayetri Bhattacharjee. 2:30 - 3 a.m. PST (Wave 1) or 10:30 - 11 a.m. PST (wave 2)
    • Actionable analytics, the next frontier for Genesys Engage reporting. Mithlesh Kumar, Guruminder Singh. 4:45 - 5:15 a.m. PST (Wave 1) or 12:45 - 1:15 p.m. PST (Wave 2)

    Just a reminder that the conference is free and easy to register for. We'd love to hear what sessions you are excited for or what topics you are hoping to see. Feel free to drop a comment below.

    Cheers,

    Matt


    #ConnectwithaCustomer(NEW)

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    Matt Lawson
    Genesys - Employees
    Genesys Community Manager
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  • 2.  RE: A PM's Recommended Sessions for Xperience!

    Posted 07-01-2021 11:35
    Thats great -

    I actually attended all three of these sessions, the content and the hosts of these sessions was very nice.

    Not too sales pitchy, experts on the topics, etc.

    Only wish is for more time with them (to have advanced sessions for existing customers), the content is very focused on new/ prospective customers.

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    Austin Brigham
    WHIRLPOOL CORPORATION
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  • 3.  RE: A PM's Recommended Sessions for Xperience!

    GENESYS
    Posted 07-12-2021 10:27
    Hi @Austin Brigham, any topics in particular you'd like to cover with PM's?​

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    RICARDO SOLANO
    Genesys - Employees
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