Genesys Multicloud CX

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  • 1.  About API of Genesys MultiCloud CX Private Edition.

    GENESYS
    Posted 12-06-2021 22:58
    Hello,
        Have a nice day!
        I want to double check this matter. I think the API of MC CX Private Edition is same as the MC CX Public Edition(Engage Cloud), is right?

    Thank you.
    #Integrations

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    Joseph Ma
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  • 2.  RE: About API of Genesys MultiCloud CX Private Edition.

    GENESYS
    Posted 12-07-2021 12:44
    Joseph,

    You are correct. The API's for Genesys Multicloud CX Private Edition are the same as Genesys Multicloud CX SaaS. API documentation can be found here: https://developer.genesyscloud.com/reference/

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    Trista Criswell
    Genesys - Employees
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  • 3.  RE: About API of Genesys MultiCloud CX Private Edition.

    GENESYS
    Posted 12-07-2021 21:33
    Edited by Joseph Ma 12-07-2021 21:33
    Hello Trista,
        Got it, many thanks.

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    Joseph Ma
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