Genesys Customer Care is pleased to announce the reinvention of Workbench!
Workbench 9 is on an evolutionary journey to provide enhanced operational observability, answerability and insights into reality.
Workbench is a consolidated suite of monitoring, testing and troubleshooting tools for your Genesys platform, Workbench simplifies and accelerates the identification and resolution of issues, empowering you with operational insights.
Workbench User Guide
#PlatformAdministration#SystemAdministration------------------------------
Mike Ponting
Genesys - Employees
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