Genesys Engage on-premises

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Shift Bids Visible in Web for Supervisor

  • 1.  Shift Bids Visible in Web for Supervisor

    Posted 12-29-2021 16:38

    A shift bid was created, agents made their selections, however we are not able to see any bids from the agents. It appears as if no one has bid.


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    Rhea Miller
    Anthem, Inc.
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