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WFM 8.1.302.02 deleting shifts

  • 1.  WFM 8.1.302.02 deleting shifts

    Posted 04-19-2018 12:37
    ​Hi guys! My org has the need to clean up shifts in WFM 8.1.301.02. I am finding that I am not able to delete the shifts I need to. Do schedules need to be archived that have those shifts listed so that I can delete them? There are no longer active agents on the shifts I am trying to delete, in some cases there havent been agents attached to these shifts in over 1 yr. I'm finding that there are no contracts associated with the shifts either.

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    Heather Kelly
    Alight Solutions LLC
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