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WFM Configuration - shift items

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  • 1.  WFM Configuration - shift items

    GENESYS
    Posted 06-08-2018 04:31
    Edited by Tracy Vickers 04-21-2021 09:18
    No replies, thread closed.
    When configuring or building new #shifts in your environment, it is recommended to add schedule details (such as meals and breaks) gradually and then test in order to better understand and rectify any validation warnings that may be generated during the schedule build.
    These warnings may cause the schedule to be built incorrectly.

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    The Guru Team
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    ​​#Configuration​


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