Genesys Engage on-premises

 View Only
Discussion Thread View

BGS logs: Hub error. 'message-code'='902'

  • 1.  BGS logs: Hub error. 'message-code'='902'

    Posted 05-06-2022 06:01
    Dear All,

    has somebody help with identifying this warning received in WDE during a whatsapp conversation, and also identified in BGS logs?


    '_umsResExtText'='Hub error. Try to send the message later', 'message-code'='902', 'message-text'='rejected by 'channel-whatsapp-VF_Support', 'Hub error. Try to send the message later'', 'message-type'='error'}

    Regards
    Arben
    #DigitalChannels

    ------------------------------
    Arben Maksuti
    Vodafone Albania
    ------------------------------