Workforce Engagement Management

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  • 1.  Meeting Scheduler - Offline time by Team

    Posted 12-02-2021 12:46
    Has anyone discovered a way to use meeting scheduler to schedule offline time per teams in a department/activity and also not to overlap single sessions?

    • Schedule by team - Book group sessions/meetings as a team together without selecting each individual team. Is there anyway for Genesys to identify this?
    • Single Sessions - Book individual sessions such as 121 sessions but specify not to overlap as it is the same team leader hosting the 121?
    Suggestions welcome.

    Thanks,
    Charmaine
    #Scheduling
    #WorkforceManagement

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    Charmaine Campbell
    Hutchison 3G UK Limited
    Scotland
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  • 2.  RE: Meeting Scheduler - Offline time by Team

    GENESYS
    Posted 12-03-2021 11:34

    Hi Charmaine,

    please take a look at the below idea:
    Scheduled Activity Management

    this is an area that we are looking to develop and add functionality, by commenting and voting on the idea you will help shape the discussion and prioritisation of future developments in this area.

    thanks,



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    Paul Wood
    Genesys - Employees
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