Workforce Engagement Management

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Did you know.....you can change the activity length from the shift view?

  • 1.  Did you know.....you can change the activity length from the shift view?

    GENESYS
    Posted 12-08-2021 05:29
    Edited by Tracy Vickers 12-22-2021 05:48


    Yes, you can!

    In the shift view, hover at the beginning or end of an activity. When the cursor changes to a two-sided arrow, click and drag to resize it, extending or reducing the activity length. For more information, see Set up shift activities.




    #Scheduling

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    Tracy
    Genesys
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