Workforce Engagement Management

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  • 1.  📢 SIGN UP NOW: Genesys Cloud WEM Demo Series! 📢

    GENESYS
    Posted 05-11-2022 15:05
    Edited by Marcela Areiza 05-26-2022 23:24


    Hey Community members!

    How has your #WEMay been going? We hope everything is awesome!

    But just because everything could be a little bit awesomer… I'm here to let you know all about our next wave of Genesys Cloud WEM Demos!

    Missed the first wave?

    No problem! Let me catch you up…

    The Genesys Cloud WEM Customer Demo series is an event held periodically to give you an inside look into the Genesys Cloud CX Workforce Engagement Management suite! These convenient demo sessions are designed to be quick and informative, providing you a general overview of our WEM solution, and diving deeper into some of our exciting capabilities.

    In this next wave of demo sessions and see the Genesys Cloud WEM suite live as our expert, @Jeff Whitt takes us on an exclusive tour of the wonderful world of WEM!

    Meet our speaker!

    Jeff Whitt
    Solution Lead for Workforce Engagement @Genesys

    Enterprise Solutions Subject Matter Expert - Results-oriented professional with more than 25 years' experience in Interaction Management, Workforce Optimization, and Back Office solutions in premise, hosted, and cloud environments.

     

    Okay, so, how does it work?

    It's really easy! Sign up for one or all of the sessions in the links below:

     

     

     

    Genesys Cloud CX WEM Overview

    Tuesday, May 17, 2022
    10:00 AM Eastern Time
    (US and Canada)

     

    WATCH ON DEMAND

    Resource Management

     Tuesday, May 17, 2022
    11:30 AM Eastern Time
    (US and Canada)

     

    WATCH ON DEMAND

    Quality & Employee Performance

    Thursday, May 19, 2022
    10:00 AM Eastern Time
    (US and Canada)

     

    WATCH ON DEMAND

     

    And, get ready to see the Genesys Cloud CX Workforce Engagement suite in living color, ask your questions and engage with our team of experts live!

    Can't make it to the live sessions?

    No problem! The sessions will be made available on demand to all registrants.
    So, feel free to register and catch the demonstration later in your own time.



    Let us know if you have any questions in the comments below, and we'll see you next week in the demo sessions!

    ​​​
    #GenesysCloudCX
    #WorkforceEngagementManagement

    ------------------------------
    Marcela Areiza
    Product Marketing Manager
    Genesys - Employees
    ------------------------------


  • 2.  RE: 📢 SIGN UP NOW: Genesys Cloud WEM Demo Series! 📢

    GENESYS
    Posted 05-19-2022 04:34
    I missed the registration for the previous waves, may I ask for the code to watch the recordings please?

    ------------------------------
    Annica Luo
    Genesys - Employees
    ------------------------------



  • 3.  RE: 📢 SIGN UP NOW: Genesys Cloud WEM Demo Series! 📢

    GENESYS
    Posted 05-19-2022 10:08
    Hey Annica,
    If you're looking for our first wave of sessions, presented by Faye Lopez, you can find the links to the recordings here.

    If you want to see the recordings for Jeff's first two sessions, you can register in the links above and watch them on demand. All on-demand recordings require registration, but once you're through that, you should be set!

    Hope this helps,

    ------------------------------
    Marcela Areiza
    Product Marketing Manager
    Genesys - Employees
    ------------------------------



  • 4.  RE: 📢 SIGN UP NOW: Genesys Cloud WEM Demo Series! 📢

    Posted 05-24-2022 08:31
    I would like to watch on demand the first two sessions, but when I register, my registration information is accepted, but I never receive a Passcode to watch.  I have checked my Spam folder and inbox and I have not received any emails for the first two sessions.  Please assist.


    ------------------------------
    Christy McDaniel
    Shaw Industries Group, Inc.
    ------------------------------



  • 5.  RE: 📢 SIGN UP NOW: Genesys Cloud WEM Demo Series! 📢

    GENESYS
    Posted 05-24-2022 09:13
    Edited by Marcela Areiza 05-24-2022 10:33
    Hey Christy!
    Sorry about that. I've included the passcodes for each recording above, and here are the codes for each recording:

    Session 1: s+4wx.qX
    Session 2: +yGd37e#
    Session 3: qQ?u736=

    Actually, scratch that. We've removed passcodes for all sessions.
    You should be able to view now with no problems.


    Please let me know if this helps.
    Thanks!


    ------------------------------
    Marcela Areiza
    Product Marketing Manager
    Genesys - Employees
    ------------------------------