Hi Trent,
Using forecasting/scheduling in Genesys Cloud has no impact on the current scalability limitations in Connect.
Kind regards,
Michele
------------------------------
Michele Fisher
Genesys - Employees
Director, Product Management
------------------------------
Original Message:
Sent: 05-28-2020 12:51
From: Trent Vance
Subject: Optimizer Scalability when utilizing AI Forecasting/Scheduling
If a PureConnect customer uses GC for forecasting/scheduling, how does that increase scalability based on the current Optimizer limitation scale?
#AskMeAnything(AMA)
#WorkforceManagement
------------------------------
Trent Vance
Avtex Solutions, LLC
------------------------------