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Unable to edit users profile picture

  • 1.  Unable to edit users profile picture

    Posted 08-13-2019 21:35
    Dear community,

    We have seen an issue recently where some users(partial admins) with full permissions on user profile are unable to change other user's profile photo. 
    Though every user can change his/her profile photo but administrators are unable to change other users' photos

    Those admins have the following permissions though: -

    Directory
      
    userProfile  All Permissions

    A userProfile should include user's photo and if someone has permission on userProfile then that someone should be able to change user's profile including profile photo (in my world at-least)

    As a workaround, we assigned the default "admin" role to those administrators and that resolved the issue.

    Is editing other users photo is locked down to the admin Role only? and not specific permission under Role?

    Would appreciate any feedback

    Kind regards,
    #PlatformAdministration
    #SystemAdministration

    ------------------------------
    Umair Khan
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