Sorry, Jeff, I just noticed that your question was never answered.
Currently the only way to do what you want is through the API (or use something like PureInsights for purchase in the AppFoundry).
There is a project underway to allow export of Performance>Interactions to CSV, but we don't yet have a time frame for completion of that feature.
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George Ganahl CCXP, GCA
Principal Technology Consultant
Genesys
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Original Message:
Sent: 11-09-2018 17:27
From: Jeff Kamin
Subject: ANI Data
Hello! We are needing to look up all of the ANI's that hit our Genesys queues in a certain time frame but are not having much luck. We are able to view these in interactions, but there is no option to export. There is also not an option from the canned reporting. Any help would be appreciated!
#Reporting/Analytics
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Jeff Kamin
330-612-7591
EnvisionRxOptions
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