I don't think the Admin UI is working properly for the Directory>User>setPassword permission.
However, you can teach folks to use the API Explorer in the Developer Center
https://developer.mypurecloud.com/developer-tools/#/api-explorer/api/v2/users/{userId}/password
I tried it with a user who just has the setPassword permission and it works.
You should probably open a case with Care regarding getting it to work in the Admin interface.
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George Ganahl GCP (PureCloud) ICCE CCXP
Principal Technology Consultant
Genesys
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Original Message:
Sent: 08-16-2019 09:44
From: Emily Kammerer
Subject: Reset Password Permissions
I want to give a couple of people permission to reset user passwords, but do not want them to be able to edit other pieces of the user profiles. I added this permission, but it didn't work.
Directory User setPassword
I also added this permission, but it's still not giving the option to reset the password. In the dropdown next to the user name, the only option in the list is "Edit User" (even though they only have view rights).
Directory User View
How can I accomplish this?
#SystemAdministration
#Unsure/Other
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Emily Kammerer
Ascendium Education Group, Inc.
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