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  • 1.  Export Request Limit

    Posted 03-24-2022 18:08
    I am beginning to setup automated reports, however after I have setup 20 reports I now get an error 'Export request limit exceeded'.  Is there a stop after 20 reports or is this possible a role or permission setting that needs to be updated.  Any help would be great.  Thank you.
    #Reporting/Analytics

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    Matt Leedy
    CONCORD Servicing Corporation
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  • 2.  RE: Export Request Limit

    Posted 04-22-2022 10:37

    Hi Matt,

    I was wondering the same thing. Unfortunately, there is a limit of 20 reports.
    That was also on the support page but not anymore. 

    https://help.mypurecloud.com/articles/export-view-data/

    I created a second user and planned all other reports there. Maybe you could post an idea so that it can be included in the next release if necessary.

    continued success ;)



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    Maik Olk
    IKEA Customer Support Center GmbH
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    Original Message


  • 3.  RE: Export Request Limit

    GENESYS
    Posted 05-31-2022 16:18
    Hello!  We are investigating options to raise the export limit as well as bring in a feature to allow editing of the schedules as well.  We're tracking that idea here https://genesyscloud.ideas.aha.io/ideas/WEM-I-868 where it will reflect the current state of the project and we'll communicate out further information once this begins to make progress.

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    Ryan Legner
    Staff Product Manager, Genesys Cloud CX
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    Original Message


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