Hi,
no, I mean here, in our chat flow, I have text that is shown when the condition is met and I would like to include URL link to that body text:
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Sandra Kakasova
IKEA Ceska Republika
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Original Message:
Sent: 11-13-2020 08:13
From: Melissa Bailey
Subject: URL Link in Expression
Do you mean in a script?
https://help.mypurecloud.com/articles/link-script-component/
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Melissa Bailey
Genesys - Employees
Original Message:
Sent: 11-13-2020 04:04
From: Sandra Kakasova
Subject: URL Link in Expression
Hello there,
is it possible to insert URL link into an expression? I tried using HTML but it shows me an error and I did not find anything in function library that could allow that.. Thanks :)
Sandra
#PlatformAdministration
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Sandra Kakasova
IKEA Ceska Republika
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