Hi there
my organisation started using Genesys Cloud about 6 weeks ago and we've now got a question about Official Groups. Hope someone in the community can help - I've read the online help but it doesn't cover this.
Is there any way the Owner of the group, or an Admin can "make" users members without them accepting an invitation?We're finding a lot of our casual users never accept the invitations (probably get buried or they don't have time to respond on a shift) so our communications don't get through to them. Is there anyway we can just put them into an official group?
Many thanks
#Ask Me Anything (AMA)
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Anne Williams
Lifeline
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