Hybrid Media Orgs is set to release any day now. To get an overview of the new feature and to hear some questions from community members get answers, check out the latest episode of the Genesys Community's Q&A Show!

Is there a Beta that you would like an update on or a demo before it gets released? Drop a line below or email QAshow@Genesys.com and let us know.

Episode Chapters:

• Meet Alan and Greg
• Hybrid Media Orgs Overview
• Community Questions About Hybrid Media Org
• Above Average Joes
• • Question 1 - Best Time to Call: Changing Outbound contact numbers in Outbound flow to make number uncallable (click here to view the thread)
  • Question 2 - Returning calls bypass all Menu/IVR options and go straight to a queue (click here to view the thread)

You can view the full episode below or checkout the Community's YouTube Page for previous episodes, DevCasts, WEM Videos, and more.


#BetaUpdate

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Matt Lawson
Genesys - Employees
Online Community Manager
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