There is 2 ways to create tags
1 - If your permission allows you can create a tag when you are in ICBM - interaction recorder listening to the recording.
2- From Policy editor you would need to create a new policy that includes a set tags to action on it. You can then pick from an existing tag or create a new tag for it to use, which will then become visible.
Thank you,
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Scott WilliAMs
Missouri Higher Education Loan Authority
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Original Message:
Sent: 07-09-2021 08:32
From: Anjelo Brian De Jesus
Subject: Unable to create Tag in Recorder Policy Editor
Good day,
Can someone teach me how to create a new Tag in Recorder Policy Editor? I am unable to locate the container of it in Administrator.
Thank you in advance!
#SystemAdministration
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Anjelo Brian De Jesus
Emerson Climate Technologies, Inc.
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