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Call Time Out

1. Call Time Out

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GCAP Member

Rechelle McConnell

Blog This
Posted 03-17-2022 18:22

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Hi All,

Does anybody know the best practice on the Call Time Out configuration? How many seconds?

Thank you!

#Outbound

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Rachelle McConnell
CHRISTIAN BROADCASTING NETWORK
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Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service^SM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.

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Call Time Out

1. Call Time Out

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