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  • 1.  Crystal Reports 2016 or 2020?

    Posted 01-18-2022 11:10

    We have created quite a few custom Crystal Reports using version 2013 of SAP Crystal Reports. We're likely going to need to purchase a new version of Crystal Reports. Have any of you used either CR 2016 or CR 2020? We would like to purchase the most recent version but want to be sure we won't run into any challenges modifying our existing custom reports created using 2013 or just creating new reports in general.

    Fingers crossed one of you are using CR 2016 or 2020. 

    As for IC version, we are running 2020 R2 and will soon be running 2021 R4.

    Thanks in advance!


  • 2.  RE: Crystal Reports 2016 or 2020?

    Posted 01-19-2022 08:34
    The latest officially supported version of CR for PureConnect is CR v2016, and that support comes in 2021 R1.  That said, CR v2020 will more than likely be OK and you'll still be able to add reports created with that version into PureConnect for your users.  However, you will not be able to use any CR v2020 specific features in any reports you create.

    Trent Vance
    Avtex Solutions, LLC

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