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Trunk connection to Cisco 2911 Voice gateways

  • 1.  Trunk connection to Cisco 2911 Voice gateways

    Posted 10-29-2021 00:58
    Hi All,

    We are forced to do the Trunk connection from Genesys cloud to on-prem device because local carrier does not allow us to mask the CLI (phone numbers) in a country.   Moreover, we have to leverge the existing SIP (on-prem).
    Configuration in Genesys cloud seems quite straight forward for  trunk, however does anyone have template to configure the cisco 29xx (cube).  We already know the public IP and FQDN requirement for both, which are easy to achieve but what to  config for cisco to connect to Genesys would be greatly appreciated.

    Edgar
    #SIP/VolP

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    Edgar Lun Pum
    DirectAsia Insurance
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