Genesys Cloud - Beta HQ

1 to 50 of 149 threads (1.1K total posts)
  Thread Subject Replies Last Post Status
Staffing Groups for Time off Limits
5 an hour ago by Araceliz Scott
Original post by Paul Simpson
Workspace Tabs
26 3 hours ago by James Dunn
Original post by Anik Dey
Beta Announcement: Co-browse for Voice via Messenger
0 yesterday by Chad Hansen
Now Recruiting - Intent Miner Portuguese Support
0 2 days ago by Nicola Conlon
Digital Bot ACD transfer fails
2 7 days ago by Trevor Armstrong
Skills Based Dialing for Preview & Progressive Campaigns - Beta
7 7 days ago by Jesica Poliszczuk
Original post by Chad McCormick
Now Recruiting! Architect Flow Insights: Frequency (Bot Flows)
0 7 days ago by Julianne Chaloux
Callback Automation
5 8 days ago by Tina Yocum
Web Messaging - End-User can Clear the Conversation
36 10 days ago by MAnu KAndwal
Original post by Angelo Cicchitto
Task Work Item Routing
4 14 days ago by Chris Bohlin
Original post by Martin Bunting
Learning Rich Text Editor
0 16 days ago by Paul Turner
Beta Announcement - Dynamic Outcome Targeting 0 16 days ago by Roy Dotan
Upcoming Quality Management betas!
2 16 days ago by Vaun McCarthy
Original post by Herrick Mai
Beta Announcement: Genesys Native Agent Assist Voice is Now Open 43 16 days ago by Vaun McCarthy
Original post by Jane Hendricks
Workitem Task management - Notification Issue 3 20 days ago by Chris Bohlin
Original post by Trevor Armstrong
New Q&A Episode is all about Bots!
0 20 days ago by Nicole Milliken
We think you know this Rockstar! Congratulate them now!
0 21 days ago by Nicole Milliken
Upcoming Beta - Direct Routing
47 22 days ago by Chad Markle
Original post by trey buck
Beta Announcement: Allow Native Headset Controls In Embedded Clients
1 24 days ago by Thomas Prendergast
Bot Bash is wrapping up! Get your stories in now!
0 27 days ago by Nicole Milliken
Sensitive Data Masking for Voice Transcripts in French and Italian (Early Preview)
0 one month ago by Anik Dey
Voice-Barge in
1 one month ago by Chris Bohlin
Original post by Kyle Kirk
Bot Bash contest extended, but not for long!
0 one month ago by Nicole Milliken
BETA HQ UPDATE: A New Look & Beta Board!
0 one month ago by Lin Gary
APPLY TODAY !!! Real-Time Digital Monitoring Beta 19 one month ago by Nicholas Robinson
Be a fan of a community member!
0 one month ago by Nicole Milliken
A fun contest to play today!
0 one month ago by Nicole Milliken
Refreshed email component for agents Beta
4 one month ago by Jure Idzig
Original post by Mate Foldi
Do you create stuff like this? If you do, you could win!
0 one month ago by Nicole Milliken
Salesforce CX Cloud beta start date?
0 one month ago by Vaun McCarthy
Sensitive Data Redaction for Email Transcripts
3 one month ago by Anik Dey
Original post by Lei Cao
Beta Announcement: Email Notifications Via Architect
18 one month ago by Richard Schott
Original post by Michele Fisher
Mobile Messaging - Conversation Auto-start BETA
0 one month ago by David Kempl
Two Collaborate Chat Beta's now open for participants
0 one month ago by Jason Wolfgang
Web Messenger Clear Conversations
1 one month ago by Vaun McCarthy
Original post by Amit Akela
Vioce transcription in French
6 one month ago by Catherine DUPIRE
Speech Third Party API connectors
0 2 months ago by Sergio Serrano
Updates and materials to the Salesforce BYOT Beta
15 2 months ago by Anish Sharma
Original post by Yongwook Lee
Triggers UI Beta
3 2 months ago by Sumant Barik
Original post by Richard Schott
Nuance Recognizer ASR
15 2 months ago by Alejandra Santiago
It's Beta time! Mobile Messaging SDK for native platforms
0 2 months ago by David Kempl
When will the beta available that will automatically wrap-up interactions left in an ACW state when an agent transitions to 'offline'
1 3 months ago by Brad Murlin
Original post by Martin Black
Upcoming Beta - Sensitive Data Redaction for PCI DSS and PII Entities
28 3 months ago by Anik Dey
Genesys Digital Bots: Cards and Carousels Beta
6 3 months ago by Ryan Cheesman
Original post by Gemma Alvarez
Web Messaging - Mobile Journey Tracking
0 3 months ago by David Kempl
Web Messaging - End-User can Disconnect/Clear the Conversation
1 3 months ago by Angelo Cicchitto
Original post by Paul Simpson
July Rockstar Announced!
0 3 months ago by Nicole Milliken
You're invited! Join our beta trial: Divisions for Wrap-Up Codes
8 4 months ago by Becky Powell
Welcome to the Barge-in Voice - Beta Community!!!
23 4 months ago by Prem Venkatesh
Original post by Chris Bohlin
Division awareness: secondary statuses -INB-I-1190
7 4 months ago by Michael Ball
Original post by Pete Schroeder