Genesys DX (formerly Bold360)

1 to 46 of 46 threads (118 total posts)
  Thread Subject Replies Last Post Status
Incoming: DX and the Future of Digital Experiences Webinar
2 4 days ago by Anthony Romero
FAQ: How do you add additional agents to your DX account?
1 7 days ago by Anthony Romero
Original post by James Cockbill
ai reports
2 19 days ago by Taras Buha
Original post by Brett Gader
GET READY: #WEMay is just around the corner!
0 19 days ago by Marcela Areiza
FAQ: Can you limit geographically who sees the chat?
1 one month ago by Anthony Romero
Original post by Rebecca Roberts
FAQ: Can you manually add phrasings to the same article?
1 one month ago by Anthony Romero
Original post by James Cockbill
Meet Community Team Member Nicole!
0 one month ago by Matt Lawson
Blocking Abusive Chats
2 one month ago by Gregory LeMay
Original post by Nicole VanWie
Channeling chats to third-party agent workspaces
4 one month ago by Jacob Hamory
Q&A for The Future of DX Webinar
0 2 months ago by Coty Smith
Leave your review of Genesys DX to support Women's Month!
0 2 months ago by Jenna Feldman
Dashboard Tile Colors
2 2 months ago by Tom Gillen
Original post by Nicole VanWie
Your Opinion Matters Most: Feedback on Events
0 2 months ago by Rebecca Roberts
Missing EventIDs
1 2 months ago by Anthony Romero
Original post by Nicole VanWie
AI Voices Export API eventType counts
3 2 months ago by Anthony Romero
Original post by Michael VanWie
Earn rewards for your advocacy - join GCAP today!
0 2 months ago by Jenna Feldman
Mute versus Delete
1 2 months ago by Anthony Romero
Original post by Nicole VanWie
Account Integration with CloudCX
4 3 months ago by Kevin Brown
AMA Raffle Winner: February
2 3 months ago by Anthony Romero
AMA Extravaganza with Principal Product Manager Coty Smith
10 3 months ago by Anthony Romero
Original post by Coty Smith
AI
1 3 months ago by Anthony Romero
Original post by Yusuff Mohammed Unis
DX AMA Ice Breaker - What movie defined your generation?
5 3 months ago by Matt Lawson
Original post by Melissa Ly
SSO setup for Genesys DX and AI
1 3 months ago by Anthony Romero
Original post by Yusuff Mohammed Unis
AMA Ice Breaker - Favorite TV Show
1 3 months ago by Melissa Ly
Original post by Anthony Romero
DX Ask Me Anything | SEO | Questions
1 3 months ago by Anthony Romero
Original post by Shan Gaddam
Export Articles and Variations
3 3 months ago by Anthony Romero
Original post by Nicole VanWie
Nanorep.co/api/voices/v1/export question
1 3 months ago by Anthony Romero
Original post by Michael VanWie
Conversational Content Flow Question
1 3 months ago by Anthony Romero
Original post by Nicole VanWie
Join us for a weeklong Ask Me Anything event with our DX product expert! (Feb 1-4)
0 3 months ago by Melissa Ly
API Integrations
4 3 months ago by Anthony Romero
Original post by Nicole VanWie
Redirect URI's
3 3 months ago by Anthony Romero
Original post by Jacob Hudmon
Office 365 Integration
2 4 months ago by Anthony Romero
Original post by Jacob Hudmon
FAQ: What kind of attachments can be added to knowledge articles?
1 4 months ago by Anthony Romero
Original post by Rebecca Roberts
Can entries in the knowledge base be previewed?
1 4 months ago by Anthony Romero
Original post by James Cockbill
FAQ: Can I customize the button for the floating chat widget?
1 5 months ago by Anthony Romero
Original post by Rebecca Roberts
FAQ: How do you export voices from the knowledge base?
1 5 months ago by Anthony Romero
Original post by Rebecca Roberts
Welcome and How to Sign Up for the Community!
0 5 months ago by James Cockbill
Can end users send themselves a transcript of the chat?
2 5 months ago by Anthony Romero
Original post by Rebecca Roberts
What languages are supported by the Genesys DX AI?
1 6 months ago by Anthony Romero
Original post by Rebecca Roberts
FAQ: What are the Charts Under Traffic?
1 6 months ago by James Cockbill
Original post by Rebecca Roberts
FAQ: Best Practices for the Chat Introduction Message
1 6 months ago by Anthony Romero
Original post by Rebecca Roberts
What topics would you like to see at our webinars & AMAs (Ask Me Anythings)?
0 6 months ago by Coty Smith
Introduce Yourself!
1 6 months ago by Melissa Ly
Original post by Matt Lawson
FAQ: In the Agent Workspace, how do I start a co-browse session?
1 6 months ago by Anthony Romero
Original post by Rebecca Roberts
FAQ: Is there a way to search previous chat transcripts?
1 6 months ago by Anthony Romero
Original post by Rebecca Roberts
FAQ: Does Genesys DX interface with all websites?
1 6 months ago by Anthony Romero
Original post by Rebecca Roberts