Discussion

Thread Subject Replies Last Post Community
QA Evaluations
 
Genesys Cloud Topics Quality Management
   
0 27 minutes ago by Scott Harris Genesys Cloud - Main
Request to Increase Bot Timeout in Genesys Bot Connector
 
Genesys Cloud Topics API/Integrations Conversational AI ... Digital Channels
   
0 2 hours ago by Haridass Sarangan Genesys Cloud - Main
Clarification on "conversations > participant > wrapup" Permission Functionality
 
Genesys Cloud - Developer Community Uncategorized
   
2 3 hours ago by Naoki Ono Genesys Cloud - Developer Community
API response with data array
 
Genesys Cloud Topics API/Integrations
   
3 6 hours ago by Connor Maxwell Genesys Cloud - Developer Community
Dialer calls automatically going on hold
 
Genesys Cloud Topics Outbound Telephony User Created   0003708201.
   
2 7 hours ago by Emma Budgen Genesys Cloud - Main
Embedded WEM activity view - Chrome notifications
 
Workforce Engagement Management Notifications/Alerts
   
1 7 hours ago by Brian Jones
Original post by Viivi Tiainen 		Workforce Engagement Management
When handling a ACD call and trying to transfer it to a external contact. If the contact has multiple numbers selecting one of them doesn't do anything.
 
Genesys Cloud Topics Omni-Channel ...
   
3 8 hours ago by Diego Mino
Original post by Jason Tran 		Genesys Cloud - Main
Topic v2.users.{id}.workforcemanagement.notifications and mutableGroupId
 
Genesys Cloud - Developer Community Triggers
   
10 9 hours ago by Izeck McRae
Original post by Tatjana Knezevic 		Genesys Cloud - Developer Community
Genesys Cloud CX Release Notes - May 12, 2025
 
Genesys Cloud CX - Beta HQ New Features
   
0 9 hours ago by Jason Kleitz Genesys Cloud - Beta HQ
OkHttpResponse class should close the underlying OkHttp's response
 
Genesys Cloud - Developer Community Platform SDK
   
0 9 hours ago by Gaël BLAISE Genesys Cloud - Developer Community
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