PureConnect

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  • 1.  AMA: How long after EOL will subscription licenses for PureConnect be available?

    GENESYS
    Posted 05-25-2022 12:16
    Edited by Tom Shallon 05-25-2022 16:34
    For subscription customers, July 31st 2024 will be the last date that a subscription contract can be renewed.  Customers may also purchase additional subscription licenses up to January 1st, 2024..  This coincides with the EOL date one year later on July 31st, 2025.  Licenses will be available to download up to the EOL date.



    #AskMeAnything(AMA)

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    Tom Shallon
    Genesys - Employees
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  • 2.  RE: AMA: How long after EOL will subscription licenses for PureConnect be available?

    GENESYS
    Posted 05-25-2022 12:30
    @Daniel Brewer II, Tom answers your question about additional subscription licenses above. Thanks for the question!​

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    Matt Lawson
    Genesys - Employees
    Online Community Manager
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  • 3.  RE: AMA: How long after EOL will subscription licenses for PureConnect be available?

    Posted 05-25-2022 15:49
    It does not though. Subscription licences can be "renewed" but that doesn't mean additional licenses can be bought.

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    Daniel Brewer II
    Stellantis Financial Services, Inc.
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  • 4.  RE: AMA: How long after EOL will subscription licenses for PureConnect be available?

    GENESYS
    Posted 05-25-2022 16:34
    Hi Daniel,

    Additional subscription licenses can be bought up to the End of Sale date, which is January 1st, 2024.

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    Tom Shallon
    Genesys - Employees
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