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I have a question regarding the companies that were pushed to subscription based license purchasing.
Since these licenses will expire in 1 year time of purchase what will Genesys do for these users? Since you decided to stop selling perpetual licenses, which would have allows the system to keep running after the EOL support but because we were forced into this type of licenses we are now sitting with a time clock clicking down. Will your company allow us to change back to the perpetual license model to allow companies to keep the system they purchased even though they won't have support after the EOL date?
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