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BETA reviewers needed by our Beyond Team

  • 1.  BETA reviewers needed by our Beyond Team

    GENESYS
    Posted 05-27-2022 06:20

    Hey Community Members,

    Our Beyond team need some of our wonderful Partners and Customers (including contact center agents) to act as Beta reviewers to review the Genesys Cloud CX: WEM Agent Certification Exam.

    Preferably, you will have 3-4 years of experience using Genesys Cloud CX.

    All we need you do is to review the exam objectives and questions and provide their feedback,  in return you will be honored with a badge of completion.

    • The total estimated time for the review is approx. 2 hours and 30 minutes.
    • 1 hour and 30 minutes to review the course objectives and recommended courses in the study guide (The reviewers will be given a link to the study guide).
    • 1 hour to complete the exam.

    The Beta review will take place during the week of June 6th, 2022 and will last for 7 days.

    To participate, please email to @Sheela Sridharan and @Essakki Gomathy directly at Beyond

    Sheela - Sheela.Sridharan@genesys.com
    Gomathy - Essakki.Gomathy@genesys.com


    Kindly note that this exam will be free for the reviewers.

    Thank you

    ​​​
    #GenesysCloudCX
    #WorkforceManagement

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