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When in ICBM we select the report type, plug in the filters and select run, and get an error that states an exception has occured; the details have been logged. Where can I find this log so I can find out what ICBM took exception too?
This will log to the ICBusinessManager.ininlog file on your local machine.
Generally speaking this file, by default, will be somewhere in c:\users\%username%\appdata\localUnless you've changed the tracing path in the Trace Configuration Utility, but based on the question, I doubt you have.
Do you have anywhere more specific. I went into the Interaction Intelligence folder and don't see anything like that in there. the IC Business Manager folder doesn't have any log files. There is just a UserProfile 15.0.
We are using version 2020R3 of PureConnect.
I didn't see it there with the rest of them, but it shouldn't be saved to the CIC server logs would it?
I think the default full path is: c:\users\%username%\appdata\local\temp\inin_tracingbut you can always change the path in the Trace Configuration Utility under the "tools" menu option "Set trace root path"
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