When in ICBM we select the report type, plug in the filters and select run, and get an error that states an exception has occured; the details have been logged.  Where can I find this log so I can find out what ICBM took exception too?

This will log to the ICBusinessManager.ininlog file on your local machine.

Generally speaking this file, by default, will be somewhere in c:\users\%username%\appdata\local

Unless you've changed the tracing path in the Trace Configuration Utility, but based on the question, I doubt you have.

When in ICBM we select the report type, plug in the filters and select run, and get an error that states an exception has occured; the details have been logged.  Where can I find this log so I can find out what ICBM took exception too?

Do you have anywhere more specific.  I went into the Interaction Intelligence folder and don't see anything like that in there.  the IC Business Manager folder doesn't have any log files.  There is just a UserProfile 15.0.

We are using version 2020R3 of PureConnect.

I didn't see it there with the rest of them, but it shouldn't be saved to the CIC server logs would it?

This will log to the ICBusinessManager.ininlog file on your local machine.

Generally speaking this file, by default, will be somewhere in c:\users\%username%\appdata\local

Unless you've changed the tracing path in the Trace Configuration Utility, but based on the question, I doubt you have.

When in ICBM we select the report type, plug in the filters and select run, and get an error that states an exception has occured; the details have been logged.  Where can I find this log so I can find out what ICBM took exception too?

I think the default full path is:  c:\users\%username%\appdata\local\temp\inin_tracing

but you can always change the path in the Trace Configuration Utility under the "tools" menu option "Set trace root path"

Do you have anywhere more specific.  I went into the Interaction Intelligence folder and don't see anything like that in there.  the IC Business Manager folder doesn't have any log files.  There is just a UserProfile 15.0.

We are using version 2020R3 of PureConnect.

I didn't see it there with the rest of them, but it shouldn't be saved to the CIC server logs would it?

This will log to the ICBusinessManager.ininlog file on your local machine.

Generally speaking this file, by default, will be somewhere in c:\users\%username%\appdata\local

Unless you've changed the tracing path in the Trace Configuration Utility, but based on the question, I doubt you have.

When in ICBM we select the report type, plug in the filters and select run, and get an error that states an exception has occured; the details have been logged.  Where can I find this log so I can find out what ICBM took exception too?

When in ICBM we select the report type, plug in the filters and select run, and get an error that states an exception has occured; the details have been logged.  Where can I find this log so I can find out what ICBM took exception too?