Workforce Engagement Management

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  • 1.  How many schedules visible?

    Posted 10-18-2022 11:12
    Hi All,

    Is there a limit of how many published schedules we can see?  In reviewing our schedule list, I only see schedules going back to April 18, 2022.  I know there were schedules for earlier weeks.

    Or could someone in my organization have deleted them in error?  If so, can I get them back?

    Thanks,

    #scheduling #GenesysCloudCX​​
    #Scheduling

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    Penny Petrie
    Camis Inc
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  • 2.  RE: How many schedules visible?
    Best Answer

    Posted 10-18-2022 11:20
    Never mind, sorry.  I found my answer - https://help.mypurecloud.com/articles/work-schedules/

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    Penny Petrie
    Camis Inc
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  • 3.  RE: How many schedules visible?

    GENESYS
    Posted 10-19-2022 03:54
    Thanks for the update, Penny

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    Tracy
    Genesys
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