Yes, Insights uses division-aware endpoints.
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Brian Dupuis
Genesys - Employees - Sr. Director, PureCloud UI
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Original Message:
Sent: 06-26-2024 04:36
From: Xavier Mateu
Subject: Insights app for iOS
Hi @Brian Dupuis,
Could you share if the mobile app works at division aware?
Thanks!
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Xavier Mateu
SAGE GLOBAL SERVICES LIMITED
Original Message:
Sent: 06-13-2024 09:10
From: Brian Dupuis
Subject: Insights app for iOS
Hi Xavier,
The documented permissions should be the only required permissions for Insights. While I'm sure you've already done it, can you please verify that the user definitely has all of those permissions? If the problem persists I'll recommend reaching out to Care for further assistance.
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Brian Dupuis
Genesys - Employees - Sr. Director, PureCloud UI
Original Message:
Sent: 06-12-2024 10:57
From: Xavier Mateu
Subject: Insights app for iOS
Hello!
Testing mob app in an iOS device once granted permissions shared in FAQs: Insights for iOS - Genesys Cloud Resource Center (mypurecloud.com)
still getting Permissions Error.
#Integrations
#SystemAdministration
#Telephony
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Xavier Mateu
SAGE GLOBAL SERVICES LIMITED
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