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Is there any prerequisite for this exam : Genesys Cloud CX: Quality Management Certification or we can directly give this exam?

  • 1.  Is there any prerequisite for this exam : Genesys Cloud CX: Quality Management Certification or we can directly give this exam?

    Posted 09-27-2023 08:22

    Hi Team,

    Is there any prerequisite for this exam : Genesys Cloud CX: Quality Management Certification or we can directly give this exam?


    #Certification
    #GenesysCloud

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    Sumant
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  • 2.  RE: Is there any prerequisite for this exam : Genesys Cloud CX: Quality Management Certification or we can directly give this exam?
    Best Answer

    GENESYS
    Posted 09-27-2023 17:38

    Hi Sumant - no, there is no official pre-requisite, but it is recommended that users complete the Genesys Cloud Certified Professional courses and the Geneys Cloud CX Quality Management course before attempting this certification exam. If you are an existing Genesys Cloud CX learning subscriber with Beyond, then access to all of these courses is included with your subscription! 



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    Jeff Ritter
    Genesys - Employees
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    Original Message


  • 3.  RE: Is there any prerequisite for this exam : Genesys Cloud CX: Quality Management Certification or we can directly give this exam?

    Posted 09-28-2023 05:44

    Thanks Jeff for the response.



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    Sumant
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    Original Message


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