Workforce Engagement Management

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  • 1.  Master Schedule Weekly view

    Posted 11-14-2022 03:28
    Hi,

    Need some tips&tricks...

    When I view the Schedule Weekly view the text for the shifts / times for shifts are not shown completely especially if there are changes to the shift. The text doesn't seem to be centered vertically but bottom aligned...

    My peers don't have the same issue... How can I fix this ?

    We use Edge in Internet Explorer mode with WFM on-prem version 8.5.219.45.

    #WorkforceManagement

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    Mikael P Ulstein
    DNB Bank ASA
    Oslo, Norway
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  • 2.  RE: Master Schedule Weekly view

    GENESYS
    Posted 11-16-2022 06:00
    Hi Mikael,

    I've tested on my demo image on Edge and unable to replicate your issue, which makes me think its to do with your local machine. I recommend you raise a case through Product Support so they can investigate further.

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    Tracy
    Genesys
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