Hello Genesys Community,
We are happy to announce the addition of four new performance views that were designed with the digital contact center supervisor in mind. For more details, please see the announcement in our resource center. We expect a Q3 2024 delivery.
Introducing new digital-focused views in Genesys Cloud - Genesys Cloud Resource Center
Thank you!
Greg
#Reporting/Analytics------------------------------
Greg Cole
Genesys - Employees
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