Discussion Thread 2

Agent shows as UNKNOWN for their first and last name in Speechminer

Discussion Thread 1

How to send a same subject to same agent?

Discussion Thread 1

WDE UI Automation Testing Tool for eService Channel

Discussion Thread 6

Pick a topic and a prize? It's a win-win!

Discussion Thread 5

Pick a topic and a prize? It’s a win-win!

Discussion Thread 1

Say Hi and Win a Prize!

Discussion Thread 10

Meet Ginger Alford – Your New Community Manager!

Discussion Thread 10

Meet Ginger Alford – Your New Community Manager!

Discussion Thread 5

Unable to initialize the workspace object from java api.

Library Entry

Agent Desktop Cannot able to login using Tenant

#ArchitectureandDesign #AskaCustomer #DigitalChannels #Implementation #Integrations #Omni-ChannelDesktop/UserInterface #Outbound(CXContact) #Platform/SystemAdministration #QualityManagement #Reporting/Analytics #Roadmap/NewFeatures #RoutingandOrchestration ...

Genesys_Engage_Cloud_Agent_Desktop.png