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how to change base forecast for the schedule

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WEM Training Certifications

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Holiday Forecasting

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Publishing schedules

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Setting up schedules in Genesys Cloud | Genesys Gamification Event Series

Creating effective and flexible schedules is the first step to maximizing your workforce management. It's also a necessary component to making the most out of your Genesys nGAGEMENT add-on. Assign the right employee, with the right skills, to the right job, at the right time. Artificial...

Gamification Event Series_Scheduling.mp4

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Vacation Bidding?

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PureCloud WFM - fairness