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PureCloud Q&A Show - Episode 9 Questions: Best Practice - Port Services - 2:02 Introduction: Q&A Bounty Board - 8:34 Hiding Email Queue when sending outbound - 9:07 Generating Custom Action authorization code - 11:52 Campaign Dialer exclusions of...
PureCloud Q&A Show - Episode 2 Questions: Group Ring Sequential and handling a second call (Using Ideas Lab) - 1:10 Groups feature (with Walkthrough) - 4:07 Member of the Month - 10:00 Xperience19 Plans - 12:11 #PureCloudQAEpisode
PureCloud Q&A Show - Episode 1 Questions: Bonus Questions in Evaluation Form (with Walkthrough) - 0:24 How to add new languages in "Set Language" (with Walkthrough) - 7:27 Wrapup codes - 11:32 Internal Calls - 13:36 #PureCloudQAEpisode
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Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.