Discussion Thread 2

Forecast modifications

Discussion Thread 2

So happy to have discovered this community

Discussion Thread 1

SIGN UP NOW: Genesys Cloud WEM Demo Series!

Discussion Thread 1

Genesys Cloud release notes for May 11th, 2022

Discussion Thread 3

Year to Date Historical Adherence?

Event

Demo Series: Genesys Cloud Quality Assurance & Employee Performance (Session 3 of 3)

Join us for another wave of our Genesys Cloud WEM Demo Series! We invite you to join us for our new demo series highlighting Genesys Cloud Workforce Engagement Management. These convenient demo sessions will allow you (and your team) the opportunity to see Genesys Cloud Workforce Engagement...

 05-19-2022 | 10:00 - 11:00 ET

Discussion Thread 15

Agents Unable to Select the Today View for Schedules

Discussion Thread 4

Create new activity code categories?

Discussion Thread 1

🎉 Ready to win?! 🎉 | Join our #WEMay Contest!

Library Entry

Genesys Cloud WEM | Arrivals Board

FEATURE DISCIPLINE ETA STATUS Workforce management agent schedule view UI enhancements RM May-22 Coming Soon Analytics views: Topic Trend QA&C May-22 Coming Soon French Sentiment...