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The psychology of motivating contact center employees

There has been a lot of compelling research that explores the ties between psychology and the effects of employee recognition on business results. Now you can use technology to put that research into action for your contact center. In this webinar, you’ll learn: What the latest...

 08-19-2020 | 11:00 - 12:00 ET

Discussion Thread 7
Do you coach, train or develop?

Discussion Thread 5
Post Call Coaching