Discussion Thread 1

Speech & Text Analytics, Gamification and Learning now available in WEM Add On!.

Discussion Thread 3

Introducing Multiple Customized Gamification Profiles!!!

Discussion Thread 1

External Metrics in Gamification - BETA

Discussion Thread 1

External Metrics in Gamification - BETA

Discussion Thread 1

Genesys Cloud CX Release Notes - November 3rd 2021

Discussion Thread 3

Outbound calls on behalf of queue - planning groups/scheduling?? GCloud CX

Discussion Thread 6

Intraday Monitoring - SLA

Library Entry

Introduction to Employee Performance

#GenesysCloudCX #CoachingandTraining #Gamification #PerformanceManagement #RewardsandRecognition #WorkforceEngagementManagement

Discussion Thread 6

TIme-Off Reporting Capabilities

Discussion Thread 1

Enhancements to Genesys Cloud Gamification - Customize Leaderboard rank limit and Scorecard trend reporting intervals