A place to ask questions, connect with others, and stay in the know
Join us for another wave of our Genesys Cloud WEM Demo Series! We invite you to join us for our new demo series highlighting Genesys Cloud Workforce Engagement Management. These convenient demo sessions will allow you (and your team) the opportunity to see Genesys Cloud Workforce Engagement...
05-19-2022 | 10:00 - 11:00 ET
Genesys Cloud WEM What's Next: monthly sessions Delivered by the Genesys WEM Product Management team lead by Cameron Smith July 2022 Hello, Community Members! With an amazing feature velocity, Genesys Workforce Engagement Management (WEM) ...
07-13-2022 | 11:00 - 12:00 ET
Genesys Cloud WEM What's Next: monthly sessions Delivered by the Genesys WEM Product Management team lead by Cameron Smith June 2022 Hello, Community Members! With an amazing feature velocity, Genesys Workforce Engagement Management (WEM) ...
06-15-2022 | 11:00 - 12:00 ET
#GenesysCloudCX #CoachingandTraining #Gamification #PerformanceManagement #RewardsandRecognition #WorkforceEngagementManagement
The agent activity area in Genesys Cloud provides personalized, one-click access to all the information an agent needs for their performance improvement and development, including: Day's Schedule at a Glance Overall P erformance and Personal Bests ...
Gamification_Activity_overview Feb2021.mp4