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Did you miss the WEM overview demo webinar?? Hello WEMers and community members! Did you miss our WEM Resource Management demo webinar, or do you want to watch it again? You can find the link to the recording right here!! Passcode: q1Su%X%E ...
January 2023 Hello, Community Members! Genesys Cloud CX WEM team keeps working hard to deliver new and exciting features and capabilities! so let's take a look at what was released during January for WEM. Resource Management ...
Did you miss the WEM overview demo webinar?? Hello WEMers and community members! Did you miss our WEM overview demo webinar, or do you want to watch it again? You can find the link to the recording right here!! Passcode: v3U5tH^. ...
Overview This webinar introduces you to the basic concepts of Genesys Cloud CX Speech and Text Analytics (STA). You will learn how to set up and configure STA in your organization. Content On this webinar, you will learn about: Setup and configuration Use cases for STA ...
02-23-2023 | 11:00 - 12:00 ET