Discussion Thread 1

SIGN UP NOW: Genesys Cloud WEM Demo Series!

Library Entry

The Employee Schedule Tab view

Resource Management Hello, Community Members! Last week we release the Empoyee schedule tab, and today we share with you a small video showing what you can do and expect from these enhancements. checkout our video and agent schedule tab cheat sheet. ...

2 attachments

Discussion Thread 5

Different Time-Off Limits displayed for the same day, when changing the View from Month to Year

Discussion Thread 3

Year to Date Historical Adherence?

Discussion Thread 7

Scheduled Coaching and Attaching Interactions

Discussion Thread 3

Looking for Pureconnect WFM Expert

Discussion Thread 9

Shrinkage (and Adherence) export preferences

Event

Demo Series: Genesys Cloud Quality Assurance & Employee Performance (Session 3 of 3)

Join us for another wave of our Genesys Cloud WEM Demo Series! We invite you to join us for our new demo series highlighting Genesys Cloud Workforce Engagement Management. These convenient demo sessions will allow you (and your team) the opportunity to see Genesys Cloud Workforce Engagement...

 05-19-2022 | 10:00 - 11:00 ET

Discussion Thread 15

Agents Unable to Select the Today View for Schedules

Discussion Thread 4

Create new activity code categories?