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Resource Management Hello, Community Members! Last week we release the Empoyee schedule tab, and today we share with you a small video showing what you can do and expect from these enhancements. checkout our video and agent schedule tab cheat sheet. ...
Join us for another wave of our Genesys Cloud WEM Demo Series! We invite you to join us for our new demo series highlighting Genesys Cloud Workforce Engagement Management. These convenient demo sessions will allow you (and your team) the opportunity to see Genesys Cloud Workforce Engagement...
05-19-2022 | 10:00 - 11:00 ET
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a ServiceSM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.