Genesys Cloud - Main

In this video @Kumar Sanjeevi talks about advanced input file pre-processing. 

Administrators can now define one or more find and replace expressions to modify the content of the input file before the upload process. These expressions are defined in the advanced section of a file specification template. For more information, see Create a File Specification Template. 

Release Notes: https://help.mypurecloud.com/releasenote/january-17-2024/

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