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Analytics user interface enhancements 

03-03-2024 22:23

In this video @Takakiyo Ikari talks about Analytics user interface enhancements. 

Genesys Cloud improved the appearance of the analytics admin configuration menu. These improvements provide a more visually intuitive experience, UX consistency, and better accessibility. For more information, see Configure contact center analytics options, Configure the service level calculation, and Configure abandon intervals for the Abandon Intervals Metric view.

#TAMStudios #FeatureReview #Reporting/Analytics #UI 

Please post any questions, or comments, below or email us at TAMStudios@Genesys.com  


#Omni-ChannelDesktop/UserInterface
#CommunityVideos(TAM,QA,etc.)

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20240110_FeatureReview_CX_Analytics_ContactCenterAnalytic....mp4   13.22 MB   1 version
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