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Bulk changes to knowledge base question and answer articles 

05-08-2023 03:11

In this video @Brian Feeney performs a feature review of: Bulk changes to knowledge base question and answer articles

Knowledge authors can now make edits to multiple knowledge base question and answer articles. For more information, see Edit multiple knowledge base articles at once.

Release Notes: https://help.mypurecloud.com/releasenote/april-26-2023/ 

#TAMStudios #AI #FeatureReview #knowlodgeWorkbenchV2 

Post any questions or comments below or email us at TAMStudios@Genesys.com  


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