In this video, Ludo discusses a new feature - Data action in rule conditions for digital campaigns

Outbound administrators can now use data actions in pre-contact rule conditions in outbound digital campaigns. For more information, see Use a digital rule to evaluate information from a data action. This feature requires one of the following subscriptions: Genesys Cloud CX 2, Genesys Cloud CX 2 Digital, Genesys Cloud CX3, or Genesys Cloud CX 3 Digital.

Release notes: https://help.mypurecloud.com/releasenote/april-5-2023/

Presenter: @Ludovic Callebaut 

#TAMStudios #FeatureReview #DigitalChannels #Outbounddialing