A place to ask questions, connect with others, and stay in the know
In this video Chris talks over high level gamification featres and functionality.
Enhance performance management and encourage friendly competition around performance-based objectives with gamification.
Use performance points and tracking to establish a clear coaching plan, create a culture of learning, promote fairness and transparency, and bring new agents up to speed faster. Performance points reward and motivate users to progress towards your goals.
About Gamification: https://help.mypurecloud.com/articles/about-gamification/
#TAMStudios #WFM #UseCase #FunctionalityDemo #gamification
Presenter: @Christopher Visick
Thank you @Pramod Surana it was a great team effort!
Good Job Rebecca !
Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.