Genesys Cloud CX

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Improved Messenger UI color contrast patterns 

11-30-2023 17:32

In this video, Brian discusses a new feature "Improved Messenger UI color contrast patterns".

Users can now use enhanced button selector visibility to experience improved keyboard tabbing navigation in Messenger. Also, Messenger now provides upgraded color contrast patterns for specific elements to meet the 4.5:1 ratio mandated by WCAG AA standards. This enhancement automatically adjusts the text color according to the brand’s chosen Messenger primary color. This feature requires one of the following subscriptions: Genesys Cloud CX 1 Digital Add-on II, Genesys Cloud CX 2, Genesys Cloud CX 2 Digital, Genesys Cloud CX 3, or Genesys Cloud CX 3 Digital.

Release notes: https://help.mypurecloud.com/releasenote/november-8-2023/

Presenter: @Brian Feeney

#TAMStudios #FeatureReview #DigitalChannels #webmessenger

Please post any questions, or comments, below or email us at TAMStudios@Genesys.com  

 


#CommunityVideos(TAM,QA,etc.)

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