Genesys Cloud CX

 View Only

Messenger co-browse toolbar improvements 

11-26-2023 21:32

In this video @Takakiyo Ikari reviews the improvements to the messenger co-browse toolbar.

Customers can now use the new co-browse toolbar to perform drag and drop functionalities. Agents can also use the co-browse toolbar to request that the customer navigate to an agent-chosen URL. For more information, see: Work with co-browse for web messaging sessions

https://help.mypurecloud.com/releasenote/october-18-2023/ 

#TAMStudios #Co-browse #messenger #FeatureReview

Please post any questions, or comments, below or email us at TAMStudios@Genesys.com  


#DigitalChannels
#CommunityVideos(TAM,QA,etc.)

Statistics
0 Favorited
12 Views
1 Files
0 Shares
1 Downloads

Related Entries and Links

No Related Resource entered.