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Introduction to Quality Assurance & Compliance (March 2023)

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06-07-2021 19:48

Natalia Abad

Intro to Quality Assurance

Intro to Quality Assurance 2

Intro to Quality Management 3

Of course, this is just a short preview of Quality Assurance and Compliance. Remember, you can specialize and refine your skills through Genesys Beyond courses. And you can always learn more about quality management in our Genesys Resource Center.
Help my PureCloud	Quality Assurance & Compliance Resources
Resource center \| About Quality Management	Community \| Get started with Speech & Text Analytics
Resource center \| About Call Recording	Community \| Genesys Cloud Voice Transcription Walkthrough
Resource center \| About Screen Recording	Beyond \| Genesys Cloud Quality Management
Resource center \| About Speech & Text Analytics	Beyond \| Genesys Cloud Recording and quality management basics
	Community \| Diving in Speech and Text Analytics
	Community \| Zoom into Topic manager and topic spotting

#InteractionAnalytics
#QualityManagement
#InteractionRecording
#SpeechandTextAnalytics

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