Genesys Cloud CX

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Remove users from Collaborate chat rooms 

04-22-2024 05:42

In this video @Krishneel Mani discusses how to remove users from Collaborate chat rooms.

Administrators can now remove users from chat rooms if the users belong to a group that the administrators own. After removal, users cannot see the chat group or access messages from the chat group.

Read more:

Release notes: https://help.mypurecloud.com/releasenote/march-11-2024/

#TAMStudios #FeatureReview #Collaborate #ChatRoom #ChatRooms #CollaborationChatRoom

Please post any questions, or comments, below or email us at TAMStudios@Genesys.com  


#SystemAdministration
#CommunityVideos(TAM,QA,etc.)


#PlatformAdministration

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